QuickBooks Online Simple Start - 2 Users

S$ 15.90 per month (includes GST) - Contract Term: 12 months

• Ideal for new start up and small companies that are not GST-registered;
• Easily create invoices, email reminders to customers who owe you money, track expenses, and keep track of your bottom line;
• More than 14 business reports including – who owes me money, what is my best-selling item, P&L, Cash Flow, and the ability to export these to Excel

QuickBooks Online Essential - 4 Users

S$ 29.90 per month (includes GST) - Contract Term: 12 months

• Ideal for new start up and small companies that are GST-registered;
• Everything Online Simple Start has, plus multicurrency so you can do business internationally, GST tracking, improved reporting, and more;
• More than 40 business reports including single click access to how your company is doing (company snapshot) plus the ability to create customized and detailed reports and financial statements. 

QuickBooks Online Plus - 6 Users

S$ 39.90 per month (includes GST) - Contract Term: 12 months

• Ideal for medium sized companies that are GST-registered;
• All that Online Essentials has, plus business analysis and planning tools such as the ability to track expenses and income per job, advanced reporting, and budgets;
• More than 65 business reports including  the ability to schedule reports to be automatically emailed to you and/or shared with others.

Easily create invoices, pay bills and track expenses

• Familiar forms make it easy to free yourself from paperwork.

Save Time

• Spend more time making money and less time on your books.

Work when and where you want

• Stay on top of your business from work, home or the road.

Track sales and expenses

• Stay organised and in control of your business. With QuickBooks Online, all your financial information is in one place, making it easy to stay on top of your business — no more digging through piles of paper. And, you'll be ready for tax time with complete and accurate records.

Customer data at-a-glance 

• Customer Center keeps your information in one place, bringing you one-screen access to your estimates, invoices—even contact information—customer-by-customer. Instantly, you'll see how much you've estimated and/or billed, how much they've paid and how much they owe you.

Easily create and manage invoices

• Project the professional image you want. Creating and customizing professional-looking invoices is so easy that you can have your first one in a client's hands in minutes. And, QuickBooks Online lets you keep track of who owes you money and whether or not you've been paid.

Create and send purchase orders 

• For fast and accurate billing, create and print or email purchase orders right from your QuickBooks Online account — enjoy a streamlined, automatic tracking system for your business purchases.

Work with colleagues in other locations

• QuickBooks Online makes it effortless to connect with other users whether it's your accountant or a partner at another location. Setting someone up to share your books real time or to access time tracking is as easy as e-mailing them an invitation. No complicated set up or IT specialist needed. And, rest assured, you can specify permission levels to control what type of data each user can see or modify.

Work from the office, home, or the road

• With QuickBooks Online, you have the freedom to work where and when you want — you're not bound to a single physical location. Our users love the convenience of printing off an invoice from a client's office, doing a quick job on the weekend without having to drive to the office, or checking in while traveling. You get anytime, anywhere access from any Internet-connected PC or Mac.

Your data is safe and secure

• To ensure your data's security over the Internet, QuickBooks Online uses the same data-encryption technology as leading banks. QuickBooks Online is also a VeriSign Secured™ product. To further protect your data, we store your data on the servers that are protected by firewall software, intrusion detection software and hardware, and security systems and personnel. We also back up your data daily to help protect you against anything that might happen to your computer. 

No software hassles

• With QuickBooks Online, there is no software to install. Simply sign in from any Internet-connected PC or Mac. You'll never have to upgrade your software again as improvements to our product are included with your subscription — you're always on the latest version.

Getting started easily

Take your financial data with you

 Get support and stay secure

 Track sales and expenses online
 

Save time with online book-keeping

How the QuickBooks Online Works  

• What is QuickBooks Online?
  QuickBooks Online provides easy-to-use online accounting and bookkeeping software for small business which helps you organises your finances and complies with managerial accountinf standards. Since this is an online accounting tool, there is no need of installing any software on your computer. All your financial data is kept securely on our servers rather than on your computer. This means that you can access your data from anywhere any time and even if your computer is damaged, lost, or stolen, your data is safe and secure.
• Do I need a lot of training to learn QuickBooks Online?
  We designed QuickBooks Online to be as easy to use as possible. You don't need to know accounting. If you know how to write checks, create and send invoices, and file your bills, you'll know how to use QuickBooks Online. To help, we offer easy instructions and simple, recognizable forms so you can quickly and confidently be up and running. We also provide training support, at a low cost. 
• If I upgrade my QuickBooks Online, will my data be preserved?
  Yes, your previously input information will be preserved when you upgrade your QuickBooks Online’s edition (e.g. Simple Start to Essentials, Essentials to Plus, etc.). However, downgrading of QuickBooks Online edition is not supported because the amount & complexity of data processed by higher editions of QuickBooks Online are more advanced.
• When I terminate my QuickBooks Online and decide to re-subscribe later, will my data be preserved?
  Upon termination of QuickBooks Online, the data will be removed. Upon re-subscription, there will be no data within QuickBooks Online.
• How long does it take to set up QuickBooks Online?
  Not long. We just need a little information about you and your business - the whole thing usually takes less than ten minutes.
• How do I pay?
  Since QuickBooks Online is offered by SingTel, so there is no incremental payment hassle which you have to face. QuickBooks subscription will feature as an additional line item in your SingTel monthly bill and you can continue paying for your SingTel services (now including QuickBooks subscription) using your existing payment modes.
• What is included in the subscription?
  QuickBooks Online includes: Full use of the features of the particular version of QuickBooks Online (Simple Start, Essentials or Plus), automatic upgrades to your selected version at no extra cost, secure storage of your data, and telephone support at no extra cost.
• Is there a minimum contract for QuickBooks Online?
  Yes, there will be an initial contract period of 12 months. 

Security and Data Storage  

• Where does QuickBooks Online store my company's financial data?
  We store your data on our secure servers. They're kept locked up tight in a very safe location. When you log in to QuickBooks Online, the data is transferred across the internet and displayed on your computer. All your financial details are scrambled with encryption while stored on our servers, and when transferred over the internet. This means that even if someone did manage to intercept the data, they wouldn't be able to make sense of it.
• How do you ensure my financial data is kept safe?
  We operate a similar level of security to online banks. For instance:
  - All data is scrambled using strong encryption when it is stored. This means the data cannot be read unless you know the password to decrypt it;
  - Data is also encrypted before it is sent across the internet. This ensures that even if someone intercepts it, they won't be able to understand it;
  - The servers your data are kept in a secure location. They're protected by firewalls and intrusion detection systems.
• Do you share my company's figures with anybody?
  Absolutely not. In fact, our systems don't even let us see the password you use to access your data.
• How often is my business data backed up?
  Every two hours. Backups are performed automatically, without interrupting your work. They're kept in separate, secure locations. We'll always have a safe copy of your data, even in the unlikely event of something going wrong with our systems.
• Is it safe to access my data across the internet?
  Yes. We scramble all data using encryption, so nobody can understand it when it's sent across the internet - even if they do manage to intercept it. We use the the same type and strength of encryption as most online banks (128-bit SSL).
• Can I export my data from QuickBooks Online?
  Although the data is stored on our servers, it belongs to you. You can save your reports as Excel spreadsheet files. Most other accounting systems can open this type of file.
• What happens if my Internet access is down?
  If your Internet connection at your current location is down you won't be able to access QuickBooks Online. But, you can still access your books from any computer with an Internet connection. 

Using QuickBooks Online 

• Can I get help using the QuickBooks Online?
  Yes. We understand that support is especially important when it comes to finances and accounts. For technical enquiries, please call  1606 and follow the below steps:
  
  Step 1: Select language option;
  Step 2: Press '2' for fault reporting;
  Step 3: Press '2' for internet service desk;
  Step 4: Press '4' for trouble-shooting
  
  (Mon - Fri : 8am - 7pm, Sat : 8am - 6pm, and Sun & Public Holidays : Closed)
  
  
• Is there training for QuickBooks Online?
  Yes, we provide classroom training at a very low cost. Click here for the training registration page.
• Is there onsite support for QuickBooks Online?
  No. However, classroom training is available. 

System Requirements

Before you sign up for QuickBooks Online, make sure you can meet these minimum system requirements: 

On Windows PCs: 

• Processor speed: 450MHz
• Windows 7, Vista or XP
• Screen resolution: 800 x 600
• Internet connection
• Internet Explorer 7 or later, or
• Firefox 3 or later, or
• Google Chrome 3 or later
• Adobe Reader 6.0 or later (to print invoices and other items - you can download it free)

On Apple MACs:  

• Processor speed: 450MHz
• Mac OS X
•  Screen resolution: 800 x 600
• Internet connection
• Safari 3.1 or 4
• Firefox 3 or later, or
• Google Chrome 3 or laterAdobe Reader 6.0 or later (to print invoices and other items - you can download it free 

QuickBooks Online works best with a fast broadband internet connection. Things will take longer if you access it via a dial-up or other slow connection.

• Does QuickBooks Online work on mobile devices such as iPad, Galaxy Tab?
  No, QuickBooks Online is currently not supported on mobile devices.

 Others   

• I have signed up for the QBO service. It is asking me to enter some information (SUI page). Why do I need to provide the information? Can I change the information later?
  It is required in order to setup your basic company information and also, based on your industry, it can load a preset Chart of Accounts that closely matches what you need. If your exact industry isn’t in the list, don’t worry. Choose one that is similar to your business – you can always customise your accounts later.
• During service assignment, system is asking me to select “User Role”. There are so many roles, how do I know which one to select?
  To begin, you should always first assign someone to be an Administrator of QBO. The administrator is responsible for setting up your company’s information (e.g. address, industry type, etc.) and has full access to all functionalities in QBO. The choice of assigning the remaining roles is dependent on the needs of your QBO users.
  
  Administrator: The Administrator setups up QuickBooks Online and can access all features.
  
  Standard User: Choice of full features access or limited to Sales & Purchases, Suppliers & Purchases or Clients & Sales.
  
  Reports Only: Only see reports about the company and banking information, but cannot enter information.
  
  Accountant: This is the accountant you use to produce financial statements. He can either have full features access, or be limited to reports only.
• My sign up only has 2 user roles. I need more users, what can I do?
  There are 3 QuickBooks Online editions you can select from to suit your user license needs. We offer licenses in quantities of 2, 4 and 6 for Simple Start, Essentials and Plus respectively.
• I have assigned user A with the wrong role. How do I change it?
  To reassign users with a different role, goto myBusiness Dashboard->Manage Licenses->Unassign User to first unassign the user and then reassign him to the appropriate role.
• Will it affect my data?
  The data contributed by the user will not be affected and will be preserved at the application level as long as it is not terminated. For example, invoices created by the user will still be part of the QuickBooks Online records.