Asia is emerging as a global powerhouse in biomedical and healthcare industries. The sheer size of the market, the high growth rate and the complicated infrastructure poses high rewards and risks for the industry players, as well as logistics service providers.
Singapore offers Asia’s best healthcare system, with ten accredited hospitals and three medical centres. The country attracted 400,000 foreign patients in 2006, with the number projected to reach 1 million in 2012. Singapore achieved “Best Medical / Wellness Tourism Destinations” (By Travel / Weekly Asia Industry Awards for two years consecutively in 2007-2008, and was ranked 4th Best Healthcare Infrastructure (IMD World Competitiveness Yearbook 2009).
These conditions bode well for the pharmaceuticals and logistics industry. The market for cold chain packaging and transport services is projected to grow from $6.9 billion to $8.7 billion by 2015. This is driven by the strong demand from pharmaceutical companies that need specialized storage and transport of drugs, clinical trials and test samples. The pharmaceutical companies will require cold chain logistics service providers to handle time and temperature sensitive products. As such, 17 of 25 largest 3PLs in the world have based their operations in Singapore, with many offering cold chain logistics.
Logistics professionals working in cold chain and related services with a focus on the pharmaceutical & medical device sector; persons holding the following positions may find the course extremely useful:
- Senior and mid level managers involved in cold chain design
- Operations and logistics managers
- Warehouse managers and supervisors
- Transport managers and supervisors
- Third-party logistics personnel looking to improve their current operations, or providing cold chain services
- Managers and executives in pharmaceuticals industry
- Quality Assurance managers
1. Introduction to Cold Chain Logistics
a. Definitions and Terminologies
b. Applications of Cold Chain Management
c. Equipment, Devices and Technologies
d. Role of Logisticians in Cold Chain
2. Cold Chain for Medical Products
a. Medical Products
b. Effects of Temperature Changes
c. Medical Products Supply Chain
e. Cost of Service
3. Storage and Control
a. Cold Chain Storage Facilities
b. Warehouse Layout and Goods Flow for Cold Chain
c. Maintaining & Monitoring of Storage Conditions (Temperature, Humidity)
d. Control Systems for Contingent Storage Conditions
e. Analyzing Requirements for Storage, Handling and Transportation Involving Airline Transfers
f. Contingency Plan for Delays at Airports and Temperature Excursions
4. Inventory Management
a. Security of Stocks in Warehouse & in-Transit
b. Cleanliness & Pest Control in Warehouse
c. Receipt of Temperature-Sensitive Goods
d. Stock Handling during Picking & Preparation for Delivery
e. Training of Warehouse Staff on Cold Chain Storage
5. Distribution Management
a. Key Points in Distribution of Medical Products
b. What is Complaint, Product Recall & Field Safety Corrective Action
c. Goods Return of Medical Products Requiring Cold Chain
d. Disposal of Medical Products
a. Packaging Standards and Technologies for Cold Chain
b. Packaging and Repackaging Processes
c. Quality Oversight on Packaging Process
d. Contingent Planning for Cold Chain Packaging
e. Safety Procedures
7. Managing 3PLs
a. Introduction and Definition of 3PL
b. Scope of work for 3PL in Cold Chain Logistics Execution
c. 3PL’s role in transport, storage and handling of Cold Chain Products
d. Case Study of 3PL’s involvement in Cold Chain Logistics
8. IT Innovations
a. Current IT Advancements for Logistics Applications
b. Temp Tales, Logging and Tracking Devices
c. IT Documentation and Records Management
d. Future of IT Applications for Cold Chain
9. Regulatory Requirements
a. Types of Certifications and Licenses Required by H.S.A. for Import & Wholesale of Medical Products
b. Overview on Requirements of Good Distribution Practice for Medicinal Products and Medical Devices for Importers & Wholesalers
c. Licenses Issues
10. Audit and Quality Systems
a. Internal & External Audits
b. Standard Operating Procedures (S.O.P.)
c. Prepare, Approval, Amendment, Control & Dispose of Quality Documents
d. Course Review
Chow Weng Yin is a supply chain practitioner with experience in operations, business development and transportation planning.
Graduated with a Bachelor of Science (Computer Science) from Murdoch University, Weng Yin has a Masters in Business Administration from University of Derby. He is also a Certified Public Accountant (Non- Practising) and holds the ACCA (UK) qualification. He has a Post Graduate Diploma in Marketing from the Chartered Institute of Marketing UK.
Weng Yin started his career started with Freight Forwarding and Transportation Planning at Sembcorp Logistics. He was then posted to Sembcorp USA for 2 years and led the Contiguous Transportation team in North America for Sembcorp USA. Following that, Weng Yin had had stints in business development and operations in the heathcare and FMCG industry vectors. Presently, Weng Yin is heading an operations team in a Global 3PL in Singapore.
Khoong Foong Ee is a pharmacist by training and has a vast experience in both pharmaceutical & medical device regulatory work together with management of warehouses with medical products. Graduated with a Bachelor of Science (Pharmacy) from the National University of Singapore (NUS), Foong Ee has working experience from NTUC to SME and MNC companies dealing with healthcare, medical and pharmaceutical products.
During her stint with NTUC, Foong Ee has worked on developing a new Warehouse Inventory Management program, and also headed the operations for 25 retail pharmacy outlets. She subsequently held Sales & Marketing Positions and at the same time either involved or led Warehousing, Distribution, and Quality Assurance Management programs in the companies she worked in. She has extensive knowledge in writing Standard Operating Procedures and is especially experienced in both external & internal audits of Good Distribution Practise of Medical Products. Being a pharmacist, she is able to fully understand the reasons and thus the requirements to have a safe, effective and reliable Logistics Management for medical products from the perspectives of Logistics Service Providers, as well as End-users and Regulatory bodies.
Having dealt extensively with medical products requiring Cold Chain for the South East Asia region in the last 7 years, apart from having a strong foundation of Medical Cold Chain Management, Foong Ee has also experienced real life cases and observed within the medical industry, how things can go wrong and how costly it can be for not adhering to Good Distribution Practises.
These unique combinations of Pharmaceutical Knowledge, Supply Chain Operations, and Logistical Cold Chain Management, equipped Foong Ee with a Complete and Comprehensive knowledge and experiences of the Medical Supply Industry.
Kevin Cheong Yan Foong graduated from the University of Portsmouth with a Bachelor of Science (Hons) in Computing. He has more than 13 years working experience in areas related to Logistics and Supply Chain Management.
He was the Project Manager in Toll Logistics (known then as SembCorp Logistics), in-charge of the installation of various Storage Systems for the Army Logistics Base. He was also one of the few individuals in Singapore given the opportunity to manage the implementation and installation of the Automated Storage and Retrieval System (ASRS) for the Changi Naval Warehouse.
From 2007 to 2010, he took on various positions, from Service Quality & Business Excellence Manager in Zuellig Pharma Singapore to Integrated Regional Logistic Manager in DHL. In all his work, he was constantly in-touch with the latest technologies and their adaptation into the field of Supply Chain Management, Cold Chain Management and also helping companies in various Business Process Optimization projects.
Currently, he is the Associate Director for Supply Chain for a Clinical Trial Distribution.
Two evenings per week
30 hours over 10 evenings, 7pm - 10pm
SPRING Singapore or AEC College Pte Ltd
A Certificate of Achievement will be awarded upon successful completion of the course with minimum 75% attendance.